Shipping policy

All orders ship from our facility in Pekin, Illinois.

 

Free shipping: Every order ships free within the United States.

 

Same-day dispatch: In-stock orders placed on business days typically ship the same day. Tracking is emailed as soon as your order ships.

 

Delivery time: Standard ground delivery typically takes 2-5 business days depending on your location.

 

Hazardous materials: Pressurized refrigerant products ship as fully DOT-compliant ground shipments. Air and expedited shipping are not available for these items, and delivery may be limited to addresses in the contiguous United States.

 

Damaged shipments: If your order arrives damaged, contact us within 48 hours at (309) 620-3440 with photos and we will file the carrier claim and ship a replacement at no cost to you.

 

Returns: Due to federal hazmat shipping regulations, pressurized refrigerant products are non-returnable once shipped. Please verify your system compatibility and charge requirements before ordering - call us at (309) 620-3440 and we will help you spec the right product for free. See our Refund Policy for full details.